PRIVACY POLICY

SOFTNOVA INC. (“SOFTNOVA”, “we”, “our”, or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you access our website or use our services.

Information We Collect

• Name, email address, and phone number
• Billing and invoicing information
• Information provided through contact forms, email, or other communications
• Technical data such as IP address, browser type, and device information

Payment Information

All payments are processed securely through third-party payment processors, including Stripe and Paysafe. SOFTNOVA INC. does not store, process, or retain full credit card or debit card details on its servers at any time.

Use of Information

• Providing and delivering services
• Communicating with clients
• Processing billing and invoices
• Complying with legal and regulatory requirements

Data Protection

We implement reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, loss, misuse, or disclosure.

Third-Party Disclosure

Personal information may be shared with trusted third-party service providers (such as payment processors) only as necessary to perform services and comply with legal obligations.

Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

• Email: support@softnova.ca
• Address: 32 Albion Ave, Scarborough, ON, M1L 1J6, Canada